Terms and conditions

OOLA!; GENERAL TERMS AND CONDITIONS

1. These general terms and conditions apply to both the delivery of services and, where applicable, to the sale of goods/materials.
2. The General Terms and Conditions are considered accepted by the client/customer by completing the order form (or PO) or by placing an order.
3. All provisions of the law on combating late payment in commercial transactions apply in principle.
4. Invoices are payable according to the payment dates stated on the invoice.
5. In the event of non-payment on the due date (as stated on the invoice), compensation of 10% of the invoice amount with a minimum of EUR 75,- as well as interest equal to the statutory interest rate for late payment in commercial transactions is due by operation of law and without notice of default (See art. 5, paragraph 2 of the law of 02/08/2002).
6. All judicial and extrajudicial costs incurred for the collection of an outstanding debt are at the expense of the debtor, if the debtor is found to be in the wrong.
7. Complaints must be made known by the customer, at least by email & confirmed by registered letter, at the latest 8 days from the invoice date with a clear description of the complaint. After that, no complaints will be accepted.
8. If the customer does not meet his obligations (including the payment obligation), we are entitled to stop further deliveries and services and to consider the agreement as dissolved by operation of law and without notice of default.
9. In the event of a dispute, only the competent courts of the jurisdiction are competent.